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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Applebee

February 7, 2025

5  out of  5
rating by Michael Applebee
"I would like to thank Jewell with Chad Dawson’s State Farm Agent office. She is always there to help. I would definitely recommend them to anyone in the market for a policy."
We responded:
"Thank you, Michael! We appreciate your kind words and recommendation. Jewell and the team are always here to help, and we're glad to hear you've had a great experience. Let us know if there's anything else we can do for you! - Chad"
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Sylvia Puga

January 22, 2025

5  out of  5
rating by Sylvia Puga
"Been a Customer for more than 37 yrs. Not once, have I had difficulty with anything whatsoever. I am happy we work well together to take care of my ins needs. TY Jewel for all you do."
We responded:
"Wow, 37 years! Thank you so much for your loyalty and trust in us over the years. We're delighted to hear that your experience has always been smooth and that we’ve been able to meet your insurance needs. Jewel is truly an asset to our team, and I’ll be sure to share your kind words with her. If there’s ever anything you need, don’t hesitate to reach out. We’re always here for you! - Chad and Rachael"
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Sonya Montemayor

January 21, 2025

5  out of  5
rating by Sonya Montemayor
"JEWEL IS A JEWEL! She is so helpful, happy every time I call her, very knowledgeable & extremely compassionate."
We responded:
"Thank you, Sonya, for your wonderful review! We’re so glad to hear that Jewel provided you with such helpful and compassionate service. She truly is a gem, and we appreciate you recognizing her dedication! If you ever need anything, we’re always here to help. - Chad"
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Kevin Parsons

January 19, 2025

5  out of  5
rating by Kevin Parsons
"This State Farm Agency is not your everyday insurance provider. The customer service and personalized recommendations are outstanding. Highly recommend."
We responded:
"We always appreciate reviews such as yours Kevin. I’m glad we were able to help you with your insurance needs. We take pride in being able to deliver our services with amazing customer service. If you have any questions, you are more than welcome to call or visit our office! "
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prashanth kadaganchi

December 19, 2024

5  out of  5
rating by prashanth kadaganchi
"Jewell was friendly and welcoming. She helped me to get the right numbers that I was looking for while covering everything."
We responded:
"Hi Prashanth, thank you for taking the time to share your experience! We’re so glad Jewell was able to provide friendly and welcoming service while helping you find the right coverage. Your satisfaction is our priority, and we’re always here to help with anything you need. - Chad"
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Claudia Nelson

December 17, 2024

5  out of  5
rating by Claudia Nelson
"I had a wonderful experience working with Jewell McAfee to get my dwelling insurance. I had a not so great experience with a different insurance provider, and working with State Farm was a breath of fresh air. I appreciate the attention to detail, the quick responses and the friendly service."
We responded:
"Thank you so much, Claudia! We’re thrilled to hear about your positive experience working with Jewell to secure your dwelling insurance. We’re glad we could provide a refreshing and seamless process after your prior experience. Your kind words about our attention to detail, quick responses, and friendly service mean a lot to us. Please don’t hesitate to reach out if you need further assistance—we’re here to help! - Chad"
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Madhavan Selvam

November 21, 2024

5  out of  5
rating by Madhavan Selvam
"I had an excellent experience working with Jewell at State Farm. She helped me set up both auto insurance and a renter’s policy with professionalism and care. Jewel was incredibly polite, kind, and knowledgeable throughout the entire process. She took the time to explain all my options and made sure I had the right coverage tailored to my needs. Her patience and willingness to answer every question I had truly stood out. I highly recommend Jewel and her team at State Farm for anyone looking for outstanding service!"
We responded:
"Thank you, Madhavan, for your wonderful feedback! We’re so glad to hear about your excellent experience with Jewell. Providing knowledgeable, patient, and personalized service is exactly what we strive for, and we’re thrilled that Jewell made the process seamless for you. Please don’t hesitate to reach out if you have any further questions or need assistance in the future. Thank you for choosing Chad Dawson State Farm! - Chad and Rachael."
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israel gambino

September 26, 2024

5  out of  5
rating by israel gambino
"Jewell the best service ever !!!"
We responded:
"Thank you, Israel! I’m thrilled you had a fabulous time working with Jewell. If you have any questions, please let us know! - Chad and Rachael"
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Aleida Ramos

July 22, 2024

5  out of  5
rating by Aleida Ramos
"I have always had an amazing experience with Jewell, she’s by far the best ! She’s amazing at what she does and always has the best information about everything we have doubts about."
We responded:
"Thank you, Aleida, for your wonderful feedback! I’m thrilled you've had a fantastic experience with Jewell. It's wonderful to know she provides the information and addresses all your doubts. If you need any more help, please don't hesitate to reach out. We're here to help! - Chad and Rachael"
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Dev Mistry

July 16, 2024

5  out of  5
rating by Dev Mistry
"My experience at this place was excellent. Jewell, who I talked with every time I went there, was amazing. She made this whole insurance journey a breeze. As someone who is young and trying to understand insurance policies, she explained it pretty well. She responded quickly to emails and was very nice when I had questions to ask. I highly recommend others for this place!!!"
We responded:
"Thank you, Dev, for your kind words! I’m delighted Jewell made your insurance journey a breeze and provided excellent explanations. Knowing she was responsive and helpful with all your questions is wonderful. Your recommendation means a lot to us. - Chad and Rachael"
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Milin Mistry

July 16, 2024

5  out of  5
rating by Milin Mistry
"Jewell was amazing to our family. The best State Farm Agent office in San Antonio. She welcome our family and provide us with clear detail instructions about the policy. Previously we had different agent and charging us more money, adding random person on to our policy etc. for our two cars. As soon as we changed the agent, she was able to bring to the cost down. Added all the discount that suppose to get added to the policy. if you new to the San Antonio aera and looking to switch for your car insurance, I highly recommend checking this office out."
We responded:
"Thank you, Milin, for your kind words! I’m delighted Jewell provided excellent service and clear instructions about your plan, helping to lower your costs. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! - Chad and Rachael"
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Kirstin Battles

July 11, 2024

5  out of  5
rating by Kirstin Battles
"Navigating my first insurance policy off my parents' plan was made incredibly smooth by Chad Dawson - State Farm Insurance Agent. From the welcoming atmosphere to the patient and clear explanations, the team ensured I understood every detail. Rachael Dawson was particularly helpful, breaking down complex terms into easy-to-understand language. Their support didn't stop after signing; they swiftly handled any issues and kept me updated throughout. They even helped me save money, showing genuine care for my financial well-being. I couldn't have partnered with a better group of people. Highly recommended!"
We responded:
"Thank you, Kirstin, for your wonderful review! I’m thrilled Rachael and I made your transition to your first insurance plan smooth and understandable. Your kind words and recommendation mean a lot to us. If you have any more questions, please call us! - Chad and Rachael Dawson"
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Jalda Prasanna

April 19, 2024

5  out of  5
rating by Jalda Prasanna
"Very friendly staff, all insurances at one place. Great job guys…"
We responded:
"Thank you, Jalda! We're thrilled you had a positive experience with our team. We aim to provide a convenient and comprehensive insurance plan, and we're glad we could meet your expectations. We look forward to serving you in the future! – Chad and Rachael"
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Sammy Vasquez

April 5, 2024

5  out of  5
rating by Sammy Vasquez
"Thanks to State Farm for helping me out with my insurance claim! This was the first time I’ve ever had to file and they were there to help me every step of the way. I would also like to personally write about Jewell for constantly checking in on me and helping me throughout the entire process. I definitely couldn’t have done it alone. Thanks State Farm!"
We responded:
"Thank you for sharing your experience, Sammy! I’m thrilled that my office provided the support you needed during your insurance claim process. We're proud of Jewell for her dedication and commitment to assisting you every step of the way. If you ever need assistance, don't hesitate to reach out. – Chad and Rachael"
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Matthew Gamez

March 9, 2024

5  out of  5
rating by Matthew Gamez
"True to her title Customer Advocate and Acct Manager, Jewell McAfee truly is an advocate, can't thank her enough! Chad Dawson is lucky to have her! She fought for me when it mattered most!"
We responded:
"Matthew, Thank you for the kind words. We take helping our clients very serious. Be it at the beginning when we are making sure they are properly protected or even more so when they need us claims, coverage issues or renewal requirements. Thank you for being patient while we worked to get everything done to ensure you were taken care of properly. Chad and Rachael and Jewell."
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Amanda Alonzo

February 6, 2024

5  out of  5
rating by Amanda Alonzo
"I absolutely will advise any one to get in Contact with Jewell and do business with her. she absolutely went above and beyond for me and my family when we were just shopping around for a better quote. when she was not able to help us she took the time and found someone who could this woman is completely dedicated to helping he customers to no extent. I will continue to do business with her but advise all my friends and family to do business with her as well for years to come!!!"
We responded:
"Amanda thank you for the kind words. Jewell is a true professional and works to ensure that our clients are well taken care of, as does the rest of the team. Thank you for the referrals, a business could not ask for a better compliment than that. Thanks Chad and Rachael."
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laurianna somonte

January 24, 2024

5  out of  5
rating by laurianna somonte
"My agent Hilaro help me and give me the best rate plus a fantastic service and information we did everything over the phone wish is very not like me but he give me such a comfort and trust that I'm one happy customer excellent service thank you"
We responded:
"Laurianna, thank you for the 5* review. I am glad Hilario was able to assist you and provide excellent service. It is our goal to provide this same level of service to all our customers. Chad and Rachael"
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Roberto Cortez

December 20, 2023

5  out of  5
rating by Roberto Cortez
"Excellent"
We responded:
"Roberto, always good to hear from you. Thanks for the 5* review. Glad we were able to provide you with excellent service. Chad and Rachael"
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Suzie Hernandez

December 20, 2023

5  out of  5
rating by Suzie Hernandez
"Like a good neighbor, Brittany was there! My windshield was hit by a rock and it started off as a "star ding." But wouldn't you know it, that "star ding" stretched out into a HUGE CRACK! I called my State Farm Agent's office and as always, spoke to Brittany. Super friendly, super eager, and so super helpful! She offered to call the "Linx" service to get authorization for the replacement while I began the process of securing an appointment for the service. She texted, emailed, and called me with the reference number and reassured me if any problems occurred, I only had to call the Office. Brittany gave me superior service as she always does! Thanks, Brittany!"
We responded:
"Suzie, I am glad that Brittney was able to assist you. At our agency we strive to provide the best experience we can front the beginning, when we earn your business then throughout your time with us either helping with claims or reviewing everything to make sure you are still properly insured when life changes. I am glad you got a 5 star experience. Thanks for the great review. Chad and Rachael Dawson"
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David Paul

December 15, 2023

5  out of  5
rating by David Paul
"Chad and Jewell did a great job walking us through the process when our vehicle was deemed a total loss. They helped us make sure all the necessary information was submitted properly to insure we received our check in a timely manner. In addition they reviewed our policies with us and suggested ways to save money. Thank you both for making a difficult time much easier to get through!"
We responded:
"Mr. Paul, Thank you for the 5* review. It has been our pleasure to serve you over the years and I look forward to continuing to help you and your family for years to come. Chad and Rachael"
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Sophie Hsu

December 12, 2023

5  out of  5
rating by Sophie Hsu
"Jewell is prompt, friendly and most importantly, she remembers your name and treats you with importance and respect."
We responded:
"Thank you for the 5 star review. Here at the Dawson State Farm Agency providing excellent service is very important to us and that starts with letting our customers know they are important and respecting all people. We look forward to continuing to help you and your family with their insurance in the future. Chad and Rachael Dawson"
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Brandon Baxter

November 28, 2023

5  out of  5
rating by Brandon Baxter
"Chad and group of people in the office treat me like gold! Love you guys!!"
We responded:
"Brandon, we appreciate the kind words and are glad we can help you and your family out. You know were to find us if you need anything. Thanks Chad and Rachael and Team"
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Wendy Dale Smith

November 20, 2023

5  out of  5
rating by Wendy Dale Smith
"The agents there are incredible - very responsive and go out of their way to help me. Jewel especially is going above and beyond. THANK YOU!!!"
We responded:
"You're very welcome, Wendy! Our team works hard to go above and beyond for our customers. We are so glad you are happy with our service! If you ever need further assistance or have questions, don't hesitate to reach out. It's been a pleasure assisting you. Chad and Rachael Dawson"
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Upali Karunasiri

November 11, 2023

5  out of  5
rating by Upali Karunasiri
"Knowledgeable and courteous team. Thank you."
We responded:
"Thank you for your kind words, Upali! We're thrilled to hear that you appreciated our team's knowledge and courtesy. If you ever have questions on your mind, feel free to reach out. We're here to help! Thanks again for choosing us, and we look forward to assisting you in the future. Chad and Rachael Dawson."
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Mohammed Alazzawi

November 1, 2023

5  out of  5
rating by Mohammed Alazzawi
"They are great to deal with. Always quick response and offers the best prices. I highly recommend them. Thank you Hilario for making everything smooth!!!"
We responded:
"Mohammed, thank you for letting me know you had a good experience with Hilario. I am happy to hear everything went smoothly. We try very hard to provide fast, friendly, and knowledgeable service while finding insurance plans that will fit your budget. Thank you for your recommendation and we appreciate your business. Please let us know when we can help in the future."