State Farm® Insurance Agent Chad Dawson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
israel gambino
September 26, 2024
5
out of
5
rating by israel gambino
"Jewell the best service ever !!!"
We responded:
"Thank you, Israel! I’m thrilled you had a fabulous time working with Jewell. If you have any questions, please let us know! - Chad"
Aleida Ramos
July 22, 2024
5
out of
5
rating by Aleida Ramos
"I have always had an amazing experience with Jewell, she’s by far the best ! She’s amazing at what she does and always has the best information about everything we have doubts about."
We responded:
"Thank you, Aleida, for your wonderful feedback! I’m thrilled you've had a fantastic experience with Jewell. It's wonderful to know she provides the information and addresses all your doubts. If you need any more help, please don't hesitate to reach out. We're here to help! - Chad"
Dev Mistry
July 16, 2024
5
out of
5
rating by Dev Mistry
"My experience at this place was excellent. Jewell, who I talked with every time I went there, was amazing. She made this whole insurance journey a breeze. As someone who is young and trying to understand insurance policies, she explained it pretty well. She responded quickly to emails and was very nice when I had questions to ask. I highly recommend others for this place!!!"
We responded:
"Thank you, Dev, for your kind words! I’m delighted Jewell made your insurance journey a breeze and provided excellent explanations. Knowing she was responsive and helpful with all your questions is wonderful. Your recommendation means a lot to us. - Chad"
Milin Mistry
July 16, 2024
5
out of
5
rating by Milin Mistry
"Jewell was amazing to our family. The best State Farm Agent office in San Antonio. She welcome our family and provide us with clear detail instructions about the policy. Previously we had different agent and charging us more money, adding random person on to our policy etc. for our two cars. As soon as we changed the agent, she was able to bring to the cost down. Added all the discount that suppose to get added to the policy. if you new to the San Antonio aera and looking to switch for your car insurance, I highly recommend checking this office out."
We responded:
"Thank you, Milin, for your kind words! I’m delighted Jewell provided excellent service and clear instructions about your plan, helping to lower your costs. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! - Chad"
Kirstin Battles
July 11, 2024
5
out of
5
rating by Kirstin Battles
"Navigating my first insurance policy off my parents' plan was made incredibly smooth by Chad Dawson - State Farm Insurance Agent. From the welcoming atmosphere to the patient and clear explanations, the team ensured I understood every detail. Rachael Dawson was particularly helpful, breaking down complex terms into easy-to-understand language. Their support didn't stop after signing; they swiftly handled any issues and kept me updated throughout. They even helped me save money, showing genuine care for my financial well-being. I couldn't have partnered with a better group of people. Highly recommended!"
We responded:
"Thank you, Kirstin, for your wonderful review! I’m thrilled Rachael and I made your transition to your first insurance plan smooth and understandable. Your kind words and recommendation mean a lot to us. If you have any more questions, please call us! - Chad and Rachael Dawson"
Jalda Prasanna
April 19, 2024
5
out of
5
rating by Jalda Prasanna
"Very friendly staff, all insurances at one place. Great job guys…"
We responded:
"Thank you, Jalda! We're thrilled you had a positive experience with our team. We aim to provide a convenient and comprehensive insurance plan, and we're glad we could meet your expectations. We look forward to serving you in the future! – Chad and Rachael"
Sammy Vasquez
April 5, 2024
5
out of
5
rating by Sammy Vasquez
"Thanks to State Farm for helping me out with my insurance claim! This was the first time I’ve ever had to file and they were there to help me every step of the way. I would also like to personally write about Jewell for constantly checking in on me and helping me throughout the entire process. I definitely couldn’t have done it alone. Thanks State Farm!"
We responded:
"Thank you for sharing your experience, Sammy! I’m thrilled that my office provided the support you needed during your insurance claim process. We're proud of Jewell for her dedication and commitment to assisting you every step of the way. If you ever need assistance, don't hesitate to reach out. – Chad and Rachael"
Matthew Gamez
March 9, 2024
5
out of
5
rating by Matthew Gamez
"True to her title Customer Advocate and Acct Manager, Jewell McAfee truly is an advocate, can't thank her enough! Chad Dawson is lucky to have her! She fought for me when it mattered most!"
We responded:
"Matthew, Thank you for the kind words. We take helping our clients very serious. Be it at the beginning when we are making sure they are properly protected or even more so when they need us claims, coverage issues or renewal requirements. Thank you for being patient while we worked to get everything done to ensure you were taken care of properly. Chad and Rachael and Jewell."
Amanda Alonzo
February 6, 2024
5
out of
5
rating by Amanda Alonzo
"I absolutely will advise any one to get in Contact with Jewell and do business with her. she absolutely went above and beyond for me and my family when we were just shopping around for a better quote. when she was not able to help us she took the time and found someone who could this woman is completely dedicated to helping he customers to no extent. I will continue to do business with her but advise all my friends and family to do business with her as well for years to come!!!"
We responded:
"Amanda thank you for the kind words. Jewell is a true professional and works to ensure that our clients are well taken care of, as does the rest of the team. Thank you for the referrals, a business could not ask for a better compliment than that. Thanks Chad and Rachael."
laurianna somonte
January 24, 2024
5
out of
5
rating by laurianna somonte
"My agent Hilaro help me and give me the best rate plus a fantastic service and information we did everything over the phone wish is very not like me but he give me such a comfort and trust that I'm one happy customer excellent service thank you"
We responded:
"Laurianna, thank you for the 5* review. I am glad Hilario was able to assist you and provide excellent service. It is our goal to provide this same level of service to all our customers. Chad and Rachael"
Roberto Cortez
December 20, 2023
5
out of
5
rating by Roberto Cortez
"Excellent"
We responded:
"Roberto, always good to hear from you. Thanks for the 5* review. Glad we were able to provide you with excellent service. Chad and Rachael"
Suzie Hernandez
December 20, 2023
5
out of
5
rating by Suzie Hernandez
"Like a good neighbor, Brittany was there! My windshield was hit by a rock and it started off as a "star ding." But wouldn't you know it, that "star ding" stretched out into a HUGE CRACK! I called my State Farm Agent's office and as always, spoke to Brittany. Super friendly, super eager, and so super helpful! She offered to call the "Linx" service to get authorization for the replacement while I began the process of securing an appointment for the service. She texted, emailed, and called me with the reference number and reassured me if any problems occurred, I only had to call the Office. Brittany gave me superior service as she always does! Thanks, Brittany!"
We responded:
"Suzie, I am glad that Brittney was able to assist you. At our agency we strive to provide the best experience we can front the beginning, when we earn your business then throughout your time with us either helping with claims or reviewing everything to make sure you are still properly insured when life changes. I am glad you got a 5 star experience. Thanks for the great review. Chad and Rachael Dawson"
David Paul
December 15, 2023
5
out of
5
rating by David Paul
"Chad and Jewell did a great job walking us through the process when our vehicle was deemed a total loss. They helped us make sure all the necessary information was submitted properly to insure we received our check in a timely manner. In addition they reviewed our policies with us and suggested ways to save money. Thank you both for making a difficult time much easier to get through!"
We responded:
"Mr. Paul, Thank you for the 5* review. It has been our pleasure to serve you over the years and I look forward to continuing to help you and your family for years to come. Chad and Rachael"
Sophie Hsu
December 12, 2023
5
out of
5
rating by Sophie Hsu
"Jewell is prompt, friendly and most importantly, she remembers your name and treats you with importance and respect."
We responded:
"Thank you for the 5 star review. Here at the Dawson State Farm Agency providing excellent service is very important to us and that starts with letting our customers know they are important and respecting all people. We look forward to continuing to help you and your family with their insurance in the future. Chad and Rachael Dawson"
Brandon Baxter
November 28, 2023
5
out of
5
rating by Brandon Baxter
"Chad and group of people in the office treat me like gold! Love you guys!!"
We responded:
"Brandon, we appreciate the kind words and are glad we can help you and your family out. You know were to find us if you need anything. Thanks Chad and Rachael and Team"
Wendy Dale Smith
November 20, 2023
5
out of
5
rating by Wendy Dale Smith
"The agents there are incredible - very responsive and go out of their way to help me. Jewel especially is going above and beyond. THANK YOU!!!"
We responded:
"You're very welcome, Wendy! Our team works hard to go above and beyond for our customers. We are so glad you are happy with our service! If you ever need further assistance or have questions, don't hesitate to reach out. It's been a pleasure assisting you. Chad and Rachael Dawson"
Upali Karunasiri
November 11, 2023
5
out of
5
rating by Upali Karunasiri
"Knowledgeable and courteous team. Thank you."
We responded:
"Thank you for your kind words, Upali! We're thrilled to hear that you appreciated our team's knowledge and courtesy. If you ever have questions on your mind, feel free to reach out. We're here to help! Thanks again for choosing us, and we look forward to assisting you in the future. Chad and Rachael Dawson."
Mohammed Alazzawi
November 1, 2023
5
out of
5
rating by Mohammed Alazzawi
"They are great to deal with. Always quick response and offers the best prices. I highly recommend them. Thank you Hilario for making everything smooth!!!"
We responded:
"Mohammed, thank you for letting me know you had a good experience with Hilario. I am happy to hear everything went smoothly. We try very hard to provide fast, friendly, and knowledgeable service while finding insurance plans that will fit your budget. Thank you for your recommendation and we appreciate your business. Please let us know when we can help in the future."
Kyle Meinke
October 30, 2023
5
out of
5
rating by Kyle Meinke
"Very helpful and knowledgable staff! Great people. :)"
We responded:
"Thank you, Kyle, your kind words mean a lot to us. We enjoy helping you with your insurance needs and look forward to working with you as your insurance needs change in the future."
Ashly Moreno
October 25, 2023
5
out of
5
rating by Ashly Moreno
"The best! This agency has really made me believe there are still good agents out there."
We responded:
"Thank you Ashley for the 5* review. Glad that we were able to restore your confidence in the industry. Chad and Rachael Dawson"
Amanda Scheel
October 25, 2023
5
out of
5
rating by Amanda Scheel
"Rachael and Chad and everyone at this branch is amazing to work with. They go over and beyond to help with anything I need and have exceptional experience. They treat everyone like family at this location."
We responded:
"Amanda, thank you for the 5* review. taking care of our customers and educating them is our #1 priority. "
Allison Russell
October 25, 2023
5
out of
5
rating by Allison Russell
"I’ve been with Chad Dawson State Farm for almost 2 years now, and they are amazing! Rachael got me set up with auto and rental. They saved me so much money, always answer any questions I have, and are available when I need them. Rachael is always in communication with me, and I would recommend her to anyone in need of auto, renters, home, boat, motorcycle, etc."
We responded:
"Allison, Thank you for the 5* review. Our customer's satisfaction as well and protection is very important to us. Rachael is the best and not only making sure that families are properly protected, but an expert on educating them on the why. I am glad we were able to assist you and we appreciate having you as a customer. Let us know how else we can help. Thanks Chad and Rachael Dawson"
Cruz Gorman
October 20, 2023
5
out of
5
rating by Cruz Gorman
"Jewells was awesome, very professional and quick to take action on my request. Great Service."
We responded:
"Cruz, Thank you for the 5* review. Jewell is a pro at her job and takes in personally when it comes to helping our customers. I am glad she was able to provide you with excellent service. Thanks Chad and Rachael Dawson"
Brenda Devlin
October 17, 2023
5
out of
5
rating by Brenda Devlin
"Have had Chad for my vehicle and homeowners insurance for many years. Could not ask for anyone better! I definitely recommend Chad and his team for all your insurance needs!"
We responded:
"Brenda, thank you for the kind words and the 4* review. As always, let me know how I can help. Chad and Rachael Dawson. "
Berenice Alonso
October 17, 2023
5
out of
5
rating by Berenice Alonso
"I want to give a special shout-out to one of the staff, Hilario Gonzalez! He has been helpful and always available whenever I need help or have questions. If you need insurance, Hilario Gonzalez is THE guy to talk to."
We responded:
"Berenice, thank you for the 5* review. Hilario is a great member of our team. We take our customer experience serious here at the Dawson State Farm agency and I am glad to hear Hilario provided you with exceptional service. "