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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Rodriguez

Deborah Rodriguez

November 3, 2026

5  out of  5
rating by Deborah Rodriguez
"Have had car insurance and rental insurance with
State Farm for 5+ years now. Jewell Mcafee is my Agent. She is a wonderful person/Agent since the beginning. She understands my questions and concerns. Amazing ........
Thank you for all that you do."
We responded:
"Hi Deborah,

Thank you for your continued trust in our agency over the past 5+ years! Jewell Mcafee truly is amazing, and we're so glad to hear she's been able to address your questions and concerns effectively. We appreciate your support and look forward to serving your insurance needs for many more years."
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Adepu Avinash

October 30, 2026

5  out of  5
rating by Adepu Avinash
"Jewell is doing an excellent job taking care of our new insurance policy. She is very professional, knowledgeable, and always helpful. Her service and dedication are truly appreciated. The best part is that the policy is more affordable compared to other insurance options.

I highly recommend reaching out to Jewell for your insurance needs. Please visit Jewell and give her an opportunity to assist you!"
We responded:
"Jewell will be thrilled to hear your kind words about her professionalism and dedication. We're glad to know you found our policy both affordable and helpful. Thank you, Adepu Avinash, for sharing your experience! "
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Rajesh yadav

October 23, 2026

5  out of  5
rating by Rajesh yadav
"Chad Dawson provided excellent service and was very helpful, friendly, and professional throughout the auto insurance process.
She answered all my questions and made everything easy and smooth. Highly recommend Chad!"
We responded:
"Thank you for your kind words, Rajesh! We love hearing when auto insurance feels simple from start to finish! Thanks for recommending our team and giving us the opportunity to help. We’ll be here whenever you need a hand with your coverage!"
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Stephanie Foster

October 19, 2026

5  out of  5
rating by Stephanie Foster
"I was moving into a new house and got quotes from 3 different places. Jewell was my contact person and she was great! Very straight to the point and was easy to communicate with. I am very happy with my new insurance policies and agent! If you are thinking about switching, just ask for a quote!"
We responded:
"Stephanie, we love knowing Jewell helped make getting your new policies such a smooth experience! Finding the right coverage is important, and we’re happy everything came together so easily for you. Thanks for recommending our team and trusting us with your insurance!
"
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Conchita Lemmon

October 16, 2026

5  out of  5
rating by Conchita Lemmon
"Great helpful patient and competent"
We responded:
"Hi Conchita, thank you for your kind words! Our team is thrilled to hear that you found us helpful, patient, and competent. We appreciate your trust in us for your insurance needs. "
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Andrea Crockett

September 25, 2026

5  out of  5
rating by Andrea Crockett
"I needed to update my rental insurance and Jewell was very helpful and prompt. Very professional."
We responded:
"Hi Andrea, it means a lot to know you took the time to share your experience with our team. It's great to hear that Jewell was helpful and prompt with your rental insurance update. We appreciate your trust in our agency and look forward to assisting you again."
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Brandon Baxter

September 7, 2026

5  out of  5
rating by Brandon Baxter
"Jewel is a Gem. Seriously, she is my go-to person at my State Farm office. Sorry Chad, you're just not as charming.
Puns aside, thankyou everyone for the great service over the years!"
We responded:
"This is so kind of you, Brandon! Jewel truly is a gem, and we're delighted to hear she's your go-to person for your insurance needs. We appreciate your continued support and look forward to serving you for many more years. If you ever need assistance, don't hesitate to reach out!"
Profile photo of Kathy Stacy

Kathy Stacy

August 18, 2026

5  out of  5
rating by Kathy Stacy
"Way to go State Farm.... I got to talk to a real live person!!!! That is so refreshing!!!!! And the best part is that Jewel ALWAYS does an excellent job for me. I know I can be a real pest asking questios and Jewel is always happy, friendly and very professional. Too bad you can not clone her!!!!!"
We responded:
"We're delighted to hear that you had a positive experience speaking with Jewel. Our team takes pride in providing friendly and professional service, and it's great to know Jewel has been so helpful with your insurance needs. If you have any more questions, feel free to reach out anytime. Thank you, Kathy, for your feedback! "
Profile photo of Nikki Saldana

Nikki Saldana

May 29, 2026

5  out of  5
rating by Nikki Saldana
"I was in a car accident Friday end of day. I called Jewell McAfee at 5pm, end of day, and she answered the phone. Not only did she answer but spent time in the phone explaining everything I need to know. She never rushed me or made me feel like I was an inconvenience. Her knowledge and kind tone but me at easy"
We responded:
"Thank you, Nikki, for sharing your experience with us. We're glad to hear that Jewel was able to assist you during your transition and make the process easier. If you have any more questions or need further assistance, feel free to reach out."
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casey godfrey

May 15, 2026

5  out of  5
rating by casey godfrey
"Best service service i have ever received from statefarm bar none. I've spoken with both Chad and Jewell, and its clear they take pride in customer care."
We responded:
"Thank you, Casey, for your generous feedback! It's great to hear that both Chad and Jewell have made a positive impression with their dedication to customer care. We appreciate your support."
Profile photo of Steven Bemben

Steven Bemben

May 15, 2026

5  out of  5
rating by Steven Bemben
"Jewel is amazingly helpful, responsive, and a pleasure to work with."
We responded:
"Steven, thank you for taking the time to share your experience. We’re happy to hear Jewel has been attentive, responsive, and helpful whenever you’ve needed assistance. Your support and trust are truly appreciated."
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Pamela Kolar

April 9, 2026

5  out of  5
rating by Pamela Kolar
"Jewel was very helpful in assisting me with my inquiries due to my accident. Information was received very quickly."
We responded:
"Thank you, Pamela, for sharing your experience. It's great to hear that Jewel was able to assist you promptly with your inquiries following your accident. We appreciate your feedback and support."
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janet Rodz

January 28, 2026

5  out of  5
rating by janet Rodz
"great communication deal thank you"
We responded:
"Thank you, Terry, for your feedback! We're glad to hear that you appreciated the communication. If you need anything else, feel free to reach out. "
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m b

November 7, 2025

1  out of  5
rating by m b
"I will start off by stating the entire team is indeed very professional, helpful, kind etc…. Until I filed my first claim everything went downhill from there. Let’s just say , I was confident in moving forward with the claim using their advice and doing everything on my part but in the end many excuses were used to not pay full claim amount due to me. I ended up losing in the end, but that’s ok we all need to move on and let karma do its job."
We responded:
"We appreciate you taking the time to discuss this with us directly and working through the claim details. As you know, one of my team members and myself spoke with claims on your behalf multiple times and even to claims management to try to help get the differences resolved. Unfortunately claims is not able to pay out on work that was not approved as part of the loss and listed out on the State Farm estimate, nor can they pay over market pricing without details from the contractor showing why they are charging more than the average contractor for the work done. Claims asked your roofer for a detailed itemized invoice so they could try to work with them, but they never provided it. I am still willing to take the itemized and detailed invoice back to claims to get this reopened if he can provide it, but unfortunately the final decision remains with the claims department.

Thanks
Chad Dawson"
Profile photo of Amel AL

Amel AL

October 9, 2025

5  out of  5
rating by Amel AL
"I’ve had a great experience with this insurance company! Every time I call, they answer right away and take the time to explain everything clearly. They’ve always been patient and helpful with all my questions.
A special thank-you to Jewell
— she is absolutely wonderful! So friendly, knowledgeable, and always willing to go the extra mile to help. She made the whole process easy and stress-free. I really appreciate her professionalism and kindness. Highly recommend this company, especially thanks to her excellent service!"
We responded:
"Thank you, Amel! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence.
"
Profile photo of Pierre's Often Spam Email

Pierre's Often Spam Email

September 30, 2025

5  out of  5
rating by Pierre's Often Spam Email
"Shockingly good customer support, I was taken aback by the helpfulness of the person I spoke to this morning, Mrs. Rachel Mangum. Uplifting, positive with a hue or quirky and quick but not too fast to where everything is flying over your head without you having a moments notice of what’s going on.
Everything is simple and easy, even easier and simpler than anticipated with this company but especially this person.
I would heavily recommend this company.
I heavily recommend Mrs. Rachel Mangum as well. I don’t typically leave reviews, but I leave one today in personal hopes that this person sees nothing but positivity and some respect."
We responded:
"Thank you for your thoughtful review, Pierre. We're glad to hear that Mrs. Rachel Mangum made such a positive impact on your experience with us. Your recommendation means a lot, and we appreciate you taking the time to share your feedback."
Profile photo of Carol Smith

Carol Smith

September 26, 2025

5  out of  5
rating by Carol Smith
"Jewel is extremely knowledgeable and very helpful. It is a pleasure doing business with her."
We responded:
"Thank you, Carol, for your kind words about Jewel. We're glad to hear that you find her knowledgeable and helpful. We appreciate your business and look forward to serving you again!"
Profile photo of Luckie Sloane

Luckie Sloane

September 10, 2025

5  out of  5
rating by Luckie Sloane
"Rachael at State Farm has been amazing to work with! The entire team is friendly, quick to respond, and always makes sure I understand my coverage. Great customer service and peace of mind knowing I’m in good hands. It’s refreshing to be able to reach a live person that’s truly cares! Highly recommend!"
We responded:
"Thank you, Luckie, for your kind words about Rachael and our team. We're glad to hear that you appreciate our customer service and responsiveness. Your recommendation means a lot to us. "
Profile photo of Mishelle Fischnar

Mishelle Fischnar

August 6, 2025

5  out of  5
rating by Mishelle Fischnar
"The account manager, Jewell, is super attentive and has exceptional customer service skills!"
We responded:
"Thank you, Mishelle, for your feedback! We're glad to hear that Jewell's attentiveness and customer service skills made a positive impact. We appreciate your support and look forward to continuing to serve you."
Profile photo of Mohammed Yousuf

Mohammed Yousuf

August 6, 2025

5  out of  5
rating by Mohammed Yousuf
"The State Farm agent, Jewell Mcafee was Very Professional and provided good support and a quote for our home insurance."
We responded:
"Thank you, Mohammed, for your feedback! We're glad to hear that Jewell Mcafee provided you with professional support and a helpful quote for your home insurance. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Trevor Foster

Trevor Foster

July 18, 2025

5  out of  5
rating by Trevor Foster
"Jewell is the absolute best to work with!"
We responded:
"Thanks, Trevor! We're glad to hear that Jewell made such a positive impact on your experience. We appreciate your feedback and look forward to assisting you in the future."
Profile photo of Mary lou Ruiz

Mary lou Ruiz

July 7, 2025

5  out of  5
rating by Mary lou Ruiz
"Love the personal help i got from Rachel!

Thank you"
We responded:
"Thank you, Mary Lou, for your feedback! It's great to hear that Rachel provided you with the personal help you needed. We appreciate your support and look forward to assisting you in the future."
Profile photo of Dorian Lazo

Dorian Lazo

June 24, 2025

5  out of  5
rating by Dorian Lazo
"Rachel is awesome she always goes above and beyond to help she is very knowledgeable and friendly its always a pleasure to speak with Rachel."
We responded:
"Thank you, Dorian, for your feedback! We're glad to hear that Rachel has been so helpful and friendly. We appreciate your support and look forward to assisting you in the future. "
Profile photo of Stacy Howdeshell

Stacy Howdeshell

June 18, 2025

5  out of  5
rating by Stacy Howdeshell
"I called to request an insurance quote from State Farm for my new home and spoke with Rachel Mangum. She was very helpful and attentive and gave me a quote for both my home and autos as a bundle. Rachel answered all my questions and even checked back with me a few times to see if I had made a decision. Although I did not end up choosing State Farm this time, I will consider them in the future because of how great Rachel was!"
We responded:
"Thank you, Stacy, for sharing your experience with us. We're glad to hear that Rachel was able to assist you effectively and provide the information you needed. We appreciate your consideration and look forward to the opportunity to serve you in the future."
Profile photo of Zoe Hatzenbiler

Zoe Hatzenbiler

June 9, 2025

5  out of  5
rating by Zoe Hatzenbiler
"Jewell was SO helpful! Answered all of my questions. Great explanations and advice."
We responded:
"Thank you, Zoe, for sharing your experience with Jewell! It's great to hear that you found the explanations and advice helpful. We appreciate your feedback and look forward to assisting you again."